HELP CENTER

Frequently Asked Questions

Everything you need to know about ordering, sizing, delivery, and our bespoke process.

Every Empire Menswear suit is cut to your individual measurements. You can visit our Kigali store for a professional fitting, or send your measurements via WhatsApp. Our master tailors will craft your suit by hand, ensuring a perfect fit that is uniquely yours.

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Frequently Asked Questions

How does bespoke ordering work?

What are your delivery options?

Can I return or exchange?

How do I know my size?

Do you ship internationally?

Can I visit the store?

How long does a custom order take?

What payment methods do you accept?

Do you offer matching Father & Son sets?

Still have questions?